The number of insurance companies in Russia is increasing every year. In order to minimize the risks and choose the right firm, a rating system was introduced.
How are insurance companies valued?
The reliability rating of insurance companies allows customers to contact trusted organizations. It reflects the performance of insurance companies. To receive a rating, the policyholder must meet the requirements.
Criteria for evaluation:
- the amount of capital;
- reliability;
- the amount of insurance payments;
- the amount of premiums collected;
- customer reviews.
In Russia, intermediate lists of companies that are the most reliable in terms of payments are being created. Experts evaluate the company according to the following criteria:
- authorized capital;
- duration of operation on the market;
- availability of bonuses, preferential programs for clients;
- reviews faced with an insured event.
Data analysis allows you to assess the responsibility of the insurance company to customers. A rating of the reliability of payments by specialized agencies is compiled. In its formation, the opinion of consumers is taken into account.
Reliability rating of insurance companies
The reliability indicator of insurance companies is important and widespread in Russia. Firms are interested in obtaining the above status. It depends on the number of their customers and income. The rating system is a motivator for insurance companies to perform better.
Company analysis algorithm for determining the degree of reliability:
- collection of information. The representative of the insurance agency leaves his data, work reports, audit report;
- an interview is taken with a top manager;
- the information received is analyzed;
- the rating is determined and officially published.
If the policyholder does not agree with the assigned rating, he has the right to file an appeal.
Before insuring a car, many motorists look at the rating of OSAGO insurance companies that provide insurance services. This allows you to choose the best insurer. After all, the developers of ratings are guided not only by the financial performance of companies, but also by the reviews of real customers. The ratio of payments and refusals, the average amount of compensation is also taken into account. This is important, because according to the Central Bank, about 2.7 million people applied for compensation under OSAGO policies. True, 3.4% of applications were denied.
Main evaluation criteria
According to Law No. 40-FZ of April 25, 2002, owners of any vehicles must insure their motor third party liability. This is written in Art. 4 of said law. You can choose the best insurer if you look at the rating of firms.
Several criteria are taken to evaluate the activities of insurance companies. Such A complex approach allows you to create the most objective rating. Taken into account:
- the reliability of the company;
- the size of the authorized capital;
- reviews and evaluation of the insurer's activities by real customers;
- the amount of insurance payments.
Depending on the performance indicators, certain rating categories are assigned. The highest score is "A". It can only be obtained by reliable companies that, upon the occurrence of an insured event, immediately pay compensation.
The "B" rating is given to those firms that do not have liquidity problems, but they have delays in payments. It is not recommended to consider organizations that received a "C", "D" or "E" as a result of the analysis.
- Class A++ Exceptionally high level of reliability
- Class A+ Very high level of reliability.
- Class A High level of reliability.
- Class B++ Satisfactory level of reliability.
- Class B+ Low level of reliability.
- Class B Low level of reliability.
- C++ class Very low level of reliability.
- Class C+ Unsatisfactory level of reliability.
- Class C Failure to fulfill obligations.
- Class D Bankruptcy.
- Class E Revocation of the license (not at the initiative of the company).
Rules for choosing insurance
It is advisable to choose a company that has been engaged in civil liability insurance for car owners for more than a year. You should trust only those who have been assigned an “A” reliability rating. The official rating of OSAGO companies is based on accounting data and information from the Central Bank. They do not allow an objective assessment of the work of insurers.
Automobile periodicals, statistical companies sometimes create their own "people's" ratings. They are based on feedback from car owners.
Rating agencies
There are several agencies in Russia that compile their lists of the most reliable firms.
Expert RA evaluates:
- volumes of work of insurance companies;
- amount of capital;
- the ratio of positive/negative decisions on payments.
Reliable companies are usually assigned an "A++" score. They have a stable development outlook. With a high degree of probability, it can be assumed that the situation will not change in subsequent years.
Expert rating of insurance companies for OSAGO
| Insurance Company | reliability | payment level | likelihood of litigation | reviews | final rating |
| AIG (AIG) | 4,5 | 21% | 2,32% | 4 | 3,8 |
| Alpha insurance | 4,3 | 43% | 0,67% | 2 | 3,9 |
| Alliance / ex. ROSNO | 3,6 | 110% | 4,65% | 3 | 3 |
| VSK | 4,1 | 45% | 8,51% | 2 | 3,1 |
| VTB Insurance | 4,6 | 29% | 10,47% | 3 | 3,5 |
| Ingosstrakh | 4,6 | 56% | 0,13% | 2 | 4 |
| MAX | 4,5 | 92% | 13,83% | 2 | 3,4 |
| RESO-Garantia | 4,4 | 52% | 1,41% | 2 | 3,9 |
| Rosgosstrakh | 4,6 | 52% | 13,09% | 1 | 3,3 |
| SOGAZ | 4,8 | 53% | 1,37% | 2 | 4,2 |
Reliability, reviews (negative) and the final rating is calculated on a five-point scale.
Reliability rating of insurance companies according to OSAGO
- SOGAZ - 4.8
- ERGO (ERGO) - 4.7
- VTB Insurance — 4.6
- Ingosstrakh — 4.6
- Rosgosstrakh — 4.6
- YAG / ex. Chartis - 4.5
- Surgutneftegaz — 4.5
- MAX - 4.5
- RESO-Garantia — 4.4
- Chulpan - 4.4
- Spassky Gate - 4.4
- RSHB-Insurance - 4.4
Rating of insurance companies by OSAGO payments
| Insurance Company | Average payment for OSAGO |
| Geopolis | 118 333 ₽ |
| Verna | 103 440 ₽ |
| Alliance | 86 338 ₽ |
| Welfare General Insurance | 80 000 ₽ |
| Muscovy | 72 751 ₽ |
| Strizh im. S. Zhivago | 71 667 ₽ |
| ASCO | 71 203 ₽ |
| Renaissance Insurance | 70 846 ₽ |
| Moscow region | 70 435 ₽ |
| Rosgosstrakh | 69 362 ₽ |
People's rating of insurance companies
- JSC "Intouch Insurance"
- Renaissance Insurance
- AlphaInsurance
- Zetta Insurance
- Yugoria
- Soldier
- Ingosstrakh
- ZHASO
- Tinkoff Insurance
- UralSib Insurance
- BIN Insurance
- RESO-Garantia
- SOGAZ
- Energoguarantor
- Agreement
- MAX
- Rosgosstrakh
Evaluation and analysis of the activities of the UK
Video: Analysis of insurance companies and how to choose the right one
The best insurance companies in Moscow
Experts, based on the statistics of the Central Bank, evaluated the activities of various companies and created a list.
The leading position is held by SO "ZHASO". She has a minimum percentage of refusals (only 0.5%). The amount of compensation she has is also not large and averages almost 45 thousand rubles. And this is less than the average level of compensation by 3 thousand rubles. According to RAEX and RA "Expert", the company was awarded an exceptionally high level of A ++. General annual contributions for OSAGO are 2.5 million rubles.
No worse performance and the company "Ugoria". They denied damages to 0.7% of customers. The amount of their contributions is 3.1 million rubles. The main shareholder of the company is the Khanty-Mansi Autonomous Okrug. But this does not mean that it works only within its limits. The company has more than 60 representative offices in the Federation. The average amount of payments is 44 thousand rubles. But according to RA "Expert" the company was assigned an "A" rating, its rating is under observation. Analysts say it's a growing company.
SK MAKS has been on the market since 1992. But she has been engaged in OSAGO insurance since 2003. After all, this type of activity requires a special license. This is written in Art. 1 of Law 40-FZ of April 25, 2002. Refuses IC "MAKS" 0.8% of applied customers. The amount of the average insurance indemnity from this company is small - 35.4 thousand rubles. According to the analysis of RA "Expert" it is reliable company with a stable development outlook. Under the OSAGO program, the amount of contributions to IC MAKS is 3.7 billion rubles.
SD "VSK" is one of the largest in the Federation, CMTPL clients brought 18.2 billion rubles. "Military Insurance Company" has twice received gratitude from the President for the work done. But in terms of the number of failures, it takes 4th place - 1.4%. According to the indicators, the average amount of compensation is 42 thousand rubles. RA "Expert" confirms the reliability of this insurance house. It has been rated "A++".
Firm bounce rates "Alpha Insurance" the same as in SD "VSK". The average amount of payments they have is slightly lower - 41.8 thousand rubles. Their total contribution is 10.6 billion rubles. This is a company that has been assigned an A++ rating by RA Expert. Her developmental prognosis is stable.
The amount of insurance payments in SAK "Energogarant" slightly higher - 45.6 thousand rubles. But they refuse 1.5% of the customers who applied. Judging by the total amount of contributions, the company is not very popular. The total amount of OSAGO insurance is 2.8 billion rubles.
Uralsib offers a fairly high average amount of compensation - almost 51 thousand rubles. But this organization refuses 1.9% of its customers. 6 billion rubles were attracted under OSAGO policies. The rating agency "Expert" assesses the level of reliability of "Uralsib" as "A+". It was raised, further development forecast is stable.
A subsidiary of an oil producing enterprise enjoys popularity "Transneft" with the same name. Since 2013, the SOGAZ company has become its owner. According to RA "Expert" since 2011, she has been holding the position "A ++". But her payments are small - the average amount of compensation is 17.5 thousand rubles. She refuses 2.4% of clients. But few are insured. The total amount of investments under OSAGO policies is 0.4 billion rubles.
SPAO Ingosstrakh gives refusal 3.3% of the people who applied. The amount of compensation they have is an average of 40.5 thousand rubles. The total amount of insurance under OSAGO policies is 15.5 billion rubles. It is a reliable company with an A++ rating and a stable outlook for further development.
One of the most famous is Rosgosstrakh. If we evaluate the amount of insurance premiums, then this is one of the largest companies. They equal 77 billion rubles. Also, PJSC IC "Rosgosstrakh" has one of the largest amounts of compensation - it is equal to 53.6 thousand rubles. True, 3.5% of all applicants face a refusal to compensate for losses. The level of reliability A ++ according to the estimates of RA "Expert" has been maintained by the company since 2008.
But this is not all rating insurers. Don't forget about "RESO-guarantee" with an A++ rating. The amount of insurance premiums for OSAGO is quite large and amounts to 27.6 billion rubles. But they have a large number of failures - 4.8%. The amount of compensation is 43.8 thousand rubles.
Sufficiently large amount of the average level of insurance indemnities for the group "Renaissance-Insurance". They pay almost 53 thousand rubles. But 5.1% of those who applied refuse to pay compensation.
When choosing an insurance company, all these data must be taken into account. Only in this way it will be possible to choose the best insurer who, in the event of an insured event, will surely pay the due compensation.
When choosing an insurer, any person wants to be sure that in the event of an insured event, he will not be denied the monetary compensation due. In order not to get into an unpleasant situation and save yourself from the need to resolve disputes and settle claims, you should take care to study the ratings of insurers even before concluding an insurance agreement.
To date, the most authoritative rating agencies specializing in compiling lists of insurance companies that are leaders in compliance with any criterion are the Expert RA agency and the National Rating Agency.
- the size produced by the company for a certain period of time;
- the size of the insurer's capital;
- customer evaluation, both positive and negative reviews are taken into account.
When choosing an insurer, it is worth paying attention to the official ratings formed in the whole country. Rely solely on public opinion there is no mention of a company in a particular region or city - often it is the result of a large-scale advertising campaign conducted by the insurer. At the same time, the quality of the services provided, as a rule, does not correspond to the stated promises.
- information about the organization is collected through audits and employee surveys;
- the received information is analyzed, and on its basis an expert opinion is formed, on the basis of which the company takes its place in the rating.
If the insurer is satisfied with the rating given to him, he signs an agreement that allows publishing the results of the audit in open sources. Otherwise, he can file an appeal, the result of which is the signing of a non-disclosure agreement on the information received. No information about this insurer will be included in the rating formed by the agency.
The gradation of levels assigned based on the results of the analysis is as follows:
- highest;
- very tall;
- high;
- satisfactory;
- low;
- short;
- very low;
- unsatisfactory;
- failure to fulfill obligations;
- bankrupt company;
- Liquidation of company.
Rating of the most reliable insurance companies as of 2020
Rosgosstrakh
The largest company in terms of the scale of presence in the regions, the amount of collected insurance premium, own assets and reserves. In addition, this insurer makes the largest number of payments for various insured events. It is part of the backbone insurance companies of Russia.
SOGAZ
One of the largest Russian companies providing life insurance, health insurance, motor third party liability, pension insurance, accident insurance, etc. Over the past five years, it has consistently ranked among the top three most reliable companies.
RESO-guarantee
At the end of 2015, the company ranked third in terms of collected insurance premiums, which amounted to 77.875 billion rubles. At the same time, the total amount of insurance payments made over the same period of time amounted to 40.168 billion rubles.
Ingosstrakh
The company consistently ranks among the top ten most reliable insurers providing insurance services in various areas of human life. At the end of 2017, the amount of insurance premium collected by the company amounted to 71.1 billion rubles, which is in line with previous years.
Alpha insurance
At the end of 2017, the insurance premium collected by the company amounted to 13.4 billion rubles; the amount of insurance payments for the same period amounted to 1.37 billion rubles. The company is widely represented in the regions of Russia: more than 270 of its representative offices operate on the territory of the country.
According to analysts, the top three companies in the reliability rating paid for about 35% of all insured events that occurred in the country in 2017. This means that the solvency of these insurers is at a high level and, in the event of an insured event, their clients can be sure that all payments due to them will be made in full.
When choosing an insurance company, you should pay attention to the rating assigned to it by reputable rating agencies. Experts advise entering into agreements with companies with A++ or A+ ratings, which are currently the highest. The fact that an insurer has such a rating indicates that it has a sufficient amount of assets and is solvent, which means that even if problems arise in the insurance market in the long term, they will be able to stay afloat and fulfill their obligations to customers. In total, as of 2020, about two dozen insurers have these ratings, including the above companies.
OSAGO is a system of compulsory insurance of civil liability, designed to act as a guarantor of the protection of property and health of road users. The key difference between OSAGO and CASCO is the focus of the insurance policy on the health and transport of third parties, and not on one's own, as in the case of CASCO, which, moreover, is carried out on a voluntary basis.
There are a lot of companies operating according to the OSAGO standard in the insurance market. A large proportion of such organizations have an extremely short life span - they appear, incur losses, go bankrupt and disappear, while liability to customers, in the event of an insured event, often remains outstanding.
So that you do not get burned on cooperation with unscrupulous insurers, we have prepared for you a rating of OSAGO insurance companies that you can trust unconditionally. This compilation will be useful to everyone - from experienced drivers who are running out of insurance policy to newcomers who are just planning to buy their first car.
Principles for compiling the rating of OSAGO insurers
The first thing you need to remember is that you can only cooperate with insurance companies that are members of the PCA (Russian Union of Motor Insurers). This is one of the basic guarantees that the organization is not a sharashka office. You can check this on the official website of the PCA, where there are lists that indicate the members of the association, as well as a selection of companies that have withdrawn or been excluded from the PCA, as a result of which they are not entitled to full-fledged insurance activities.
Selecting the best among the companies of the PCA members is possible through profile studies of rating agencies (RA). These are private organizations that, guided by their own methods, annually compile reliability ratings of insurance companies. Interestingly, the request to evaluate their own activities initially comes from the insurers themselves - this is a paid service, and the analysis requires a huge amount of financial documents that the rating agency can only receive at the will of the UK.
An insurance company that has been assessed by a rating agency receives a certain reliability class. It testifies to the extent to which the organization is able to fulfill insurance obligations to customers and cover its financial expenses arising in the course of its activities. The reliability class is a serious indicator that should be trusted; even state authorities take it into account in the process of accreditation and regulation of the activities of the IC.
- Class "A" - high reliability;
- Class "B" - medium reliability;
- Class "C" - low reliability;
- Class "D" - the potential for technical default;
- Class "E" - issued to companies that have declared their bankruptcy, lost their license for the right to insurance activities or liquidated organizations.
In the direction of organizations that have been assigned classes E and D, you should not even look - cooperation with them will not bring anything good. Of greatest interest are insurers with reliability class A, B and, with a stretch, C. Each of these classes is divided into 2 gradations, with one or two pluses that indicate the position of the insurer in its segment.
For example:
- “A++” is the highest (exceptional) reliability rating that SC can get, “A+” is a very high reliability rating;
- "B++" - acceptable, "B+" - sufficient, "B" - satisfactory reliability;
- "С++" - low, "С+" - very low, "С" - unsatisfactory (pre-default) reliability.
The rating agency "Expert RA" analyzes the activities of the insurance company and issues a certificate of obtaining a certain class of reliability, which remains valid for one calendar year.
However, when studying ratings from expert agencies, it should be taken into account that the level of reliability of the insurance company in them is determined by analyzing the financial stability of the company, that is, based on how stable the insurer fulfills all its financial obligations in the long term. But this says nothing about the quality of his services and the approach to cooperation with clients.
In order to have complete information, along with official ratings, it makes sense to study customer reviews about the insurance company that interests you. Therefore, we have separately prepared for you a user rating of insurance companies 2017 OSAGO, which we managed to do after analyzing many specialized forums and Internet resources.
Reliability rating "Expert RA"
Above are the most popular OSAGO insurers among motorists, in addition to them, the A ++ rating is held by the following companies:
- "Alliance";
- "MAX";
- "RosGosStrakh";
- "SOGAZ";
- "Agreement";
- "UralSIB";
- Energogarant.
- "Helios";
- "Zurich";
- "ORANTA";
- "MSK";
- "ZHASO";
- "Guta Insurance";
- "Surgutneftegaz";
- Liberty Insurance.
Any of these companies can be considered for acquiring an OSAGO policy without fear of tomorrow. These are large organizations that have earned a good reputation and are doing everything to confirm it in practice.
- Rossgosstrakh - the amount of payments for 2016 is 83,435,839 thousand rubles.
- SOGAZ - 63,913,169 thousand rubles.
- Ingosstrakh - 41,192,947 thousand rubles.
- RESO-Garantia - 40,167,654 thousand rubles.
- Alfa Insurance — 27,930,673 thousand rubles.
- "Consent" - 23,613,700 thousand rubles.
- VTB Insurance - 15,888,150 thousand rubles.
- "Alliance" - 14,757,499 thousand rubles.
- "Renaissance Insurance" - 13,032,376 thousand rubles.
- Uralsib - 12,029,059 thousand rubles.
Rating of OSAGO insurance companies according to customer reviews
A survey of consumers of insurance companies' services was conducted at the end of last year on the IC-Ratings Internet resource, whose visitors determined the next rating of insurance companies in 2016.
- Alpha Insurance.
- "Aviva".
- "Alliance".
- VTB Insurance.
- Guta Insurance.
- Ingosstrakh.
- ERGO Rus.
- "Megaruss-D".
- "National Insurance Group".
- "Renaissance insurance".
If we compare the official ratings of the Expert RA agency and the opinion of customers, it becomes obvious that, according to their results, the companies Alfa Insurance and VSK have the best reputation, which we recommend for cooperation to all motorists. We hope that our rating of insurance companies 2017 OSAGO will be useful for you!
It is noteworthy that when reviewing the rating of Russia's oldest insurer, RAEX analysts raised it by two points at once - thereby appreciating the efforts of the Rosgosstrakh management and team aimed at reducing losses, diversifying assets and improving financial performance. "The company has carried out significant work to reduce the loss ratio in the main areas of activity and the portfolio as a whole, which had a positive impact on the rating upgrade," the rating agency concludes. According to the agency’s conclusion, as of December 31, 2018, Rosgosstrakh’s own funds increased by 19.7% compared to a year earlier. The actual size of the solvency margin significantly - 2.6 times - exceeds the normative value. These indicators are assessed positively by RAEX analysts, as well as the level of strategic support and risk management of the company.
The agency notes "the presence in the company of collegiate bodies whose functions include risk management, as well as a separate division responsible for risk management."
As before, the high diversification of Rosgosstrakh's activities both by types of insurance and geographically has a positive impact on the rating - the company is represented in 82 regions. The agency corps remains the key sales channel - the company received 43.7% of the collected insurance premium through the network of insurance agents.
“The second increase in the financial strength rating in six months and by two positions at once is a very clear confirmation that our company has significantly strengthened and is confidently restoring its position in the market,” emphasizes Nikolaus Frei, General Director of PJSC IC Rosgosstrakh. - We have already passed the stage of business transformation and entered the growth trajectory. I am sure that a higher rating for our policyholders will be additional confirmation that they have made the right choice. For potential customers - another evidence of our reliability. And for all state insurers, it is an important incentive to increase work efficiency and improve customer service.”
S&P Global Ratings
AM Best
Explaining the positive rating given to Rosgosstrakh, the oldest and most famous insurance company in Russia, AM Best analysts note a whole range of factors that they took into account. These are, in particular, the successful implementation of the anti-crisis program to reduce the loss ratio in OSAGO, which has consistently exceeded 100% over the past three years, diversification of the insurance portfolio and clearing the balance sheet from problem assets.
“The implementation of these measures allowed the company, after three unprofitable years, to receive, according to preliminary data, the first annual profit in the amount of more than 6 billion rubles,” he noted in this regard. CEO PJSC IC "Rosgosstrakh" Nikolaus Fry.
The assigned ratings mean that AM Best considers Rosgosstrakh's balance sheet to be quite strong and stable. Analysts, among other things, took into account the conservatism of the investment portfolio, which has changed significantly over the past two years in terms of quality and diversification, including a reduction in the share of investments in related parties.
“The asset structure fully complies with the requirements of the regulator,” Nikolaus Fry confirmed. The agency also draws attention to the fact that the company's connection with the Bank of Russia through the parent structure of Otkritie Bank is able to provide positive influence on the sustainability of the company.
The agency positively assesses the presence of a strategic development plan for Rosgosstrakh: “After three years of declining business volumes, the company plans significant growth in 2019-2021, expecting to achieve a market share of 14% in the non-life insurance segment. In addition, the company has a plan for significant growth in the life insurance segment, based on the recently acquired specialized company for this purpose.
“We are pleased that one of the most authoritative rating agencies for the global insurance industry has positively assessed the latest achievements of our company,” said Nikolaus Fry. “And we believe that the implementation of strategic objectives, the consistent improvement of the company's business profile, fairly assessed by leading Russian and foreign analysts, will further strengthen our position in the insurance market.”